Family

FREQUENTLY ASKED QUESTIONS

What Would You Like to Know?

 

HOW TO USE OUR PLATFORM?

Step 1: From the homepage, Choose whether you're a parent or a sitter.

     a. If you're a parent, please let us know how often you will be needing a sitter.

     b. If you're a sitter, please scroll down on the redirected page and fill out the application form (assuming you select create an account button) then click sign up button below. 

Step 2: 

   a. If you're a parent, after letting us know how often you will be needing a sitter and assuming you selected the next button, you will be redirected to the booking page, please fill out the form and let us know a little bit background about you and your kids so our sitters would be able to take care of you better, select the plan that would best be suitable for your needs.

   b. If you're a sitter, please proceed by clicking login and creating an account with your e-mail, facebook login or gmail login.

Step 3: Please put in all necessary information on your user profile, you can either directly message your chosen babysitter on the member's area or we can assign them to you.

Step 4: If you're a parent, you will receive a confirmation e-mail for your booking and subscriptions, as well as your babysitter's details.

If you're a sitter, you will receive a confirmation e-mail as for the parent who booked and information about their kids.

  

HOW MUCH TO HIRE A SITTER PER DAY?

Parents will pay the sitter depending on their preferred hourly rate and the sitter's preferred hourly rate. The rate must be agreed upon between the parent and the matched sitter.

DOES THE SITTER AND PARENTS GET LIFE AND HEALTH BENEFITS?

Southside Playhouse has partnered with Ethos Life and Family First Life to help caregivers find the best life insurance plan at the lowest possible price and get the most of their benefits.

New York Life makes it easy to find the best plan at the lowest possible price:

  1. To help you prepare for the worse, gives you guaranteed protection that will also help you in the future. 

  2. Savings that gives you access to your cash value that are absolutely tax-free and which pays you dividend annually.

  3. Makes it easy to enroll, right from your phone. Only takes 5 minutes. Get started here.

Our Parents and Sitters can sign up today for life insurance starting July 1st, 2021.

DO YOU ACCEPT CANCELLATIONS?

You can cancel your subscriptions anytime.